BANKING EXPERIENCE

It's been more than a year we moved here in Milton from Saudi Arabia. In last November, I got opened my separate account in TD bank in the nearest branch to my house. When I was planning to get that account my husband forced me to go by myself for the process. For opening the account, bank needs two IDs so I went TD bank with my PR card and the driving license. When I entered in the bank, one of the banking Reps came to me and asked " how may I help you?" I responded her the reason of vising Bank is to open my account in her bank. She demonstrated a good customer service and referred me to the relevant officers in the bank. They were two colleagues who were working for the same seat and one was supposed to train other. They collected information from me and verified my IDs. Afterwards, they just entered my information in their system and took print out and got my signature. However, they explained a few important things of that contract which I singed with the bank such a overdraft protection fee, 10 free transfers within Canada and no hidden fees. Nevertheless, I was too concerned about any extra or monthly fee for any transactions in the account. So I shared this consternation with them and they assured me that there would be no hidden any charges and fee deduction on monthly basis. The officers assured me that if you maintain minimum of $2000 balance no charges would be applied. I was doing the same thing. so It was a good experience and I am thankful to my husband who encouraged me to go and do that independently. I am also thankful to my friend who advised me to go to TD as the other bank was ripping me up for the monthly charges.